tisdag 5 juli 2011


Här kommer den sista, för nu, av de roliga historierna från min släkting i USA. Den är också på engelska så det blir en ny läsövning. Så här lyder den - först inledningen:
This has to be one of the funniest things in a long time. I think this guy should have been promoted, not fired. This is a true story from the WordPerfect Helpline, which was transcribed from a recording monitoring the cusomer care department...
Needless to say the Help Desk employee was fired; however, he/she is currently suing the Word Perfect organization for "Termination without cause".
Actual dialogue of a former WordPerfect Customer Support employee.
(Now I know why they record these conversations!)

Operator:     Ridge Hall, computer assistance; may I help you?
Caller:         Yes, well, I´m having trouble with WordPerfect.
Operator:     What sort of trouble?
Caller:         Well, I was just typing along and all of a sudden
                    the words went away.
Operator:     Went away?
Caller:         They disappeared.
Operator:     Hmm. So what does your screen look like now?
Caller:         Nothing.
Operator:     Nothing?
Caller:         It´s blank; it won´t accept anything when I type.
Operator:     Are you still in WordPerfect, or did you get out?
Caller:         How do I tell?
Operator:     Can you see the `C: prompt´ on the screen?
Caller:         What´s a sea-prompt?
Operator:     Never mind, can you move your cursor around
                    the screen?
Caller:         There isn´t any cursor; I told you,
                    it won´t accept anything I type...
Operator:     Does your monitor have a power indicator?
Caller:         What´s a monitor?
Operator:     It´s the thing with the screen on that looks like a TV.
                    Does it have a little light that tells you when it´s on?'
Caller:         I don´t know.
Operator:     Well, then look on the back of the monitor and fine
                    where the power cord goes in to it.
                    Can you see that?
Caller:         Yes, I think so.
Operator:     Great. Follow the cord to the plug, and tell me
                    if it´s plugged into the wall...
Caller:         Yes, it is.
Operator:     When you were behind the monitor, did you
                    notice that there were two cables plugged into
                    the back of it, not just one?
Caller:         No.
Operator:     Well, there are. I need you to look back there again
                    and find the other cable.
Caller:         Okay, here it is.
Operator:     Follow it for me, and tell me if it´s plugged securely
                    into the back of your computer...
Caller:         I can´t reach.
Operator:     OK. Well, can you see if it is?
Caller:         No...
Operator:     Even if you maybe put your knee on something
                    and lean way over?
Caller:         Well, it´s not because I don´t have the right angle,
                    it´s because it´s dark.
Operator:     Dark?
Caller:         Yes - the office light is off, and the only light I have
                    is coming from the window.
Opeartor:     Well, turn on the office light then.
Caller:         I can´t.
Operator:     No? Why not?
Caller:         Because there´s a power failure.
Operator:     A power... A power failure? Aha.
                    Okay, we´ve got it licked now. Do you still have the
                    boxes and manuals and packing stuff
                    that your computer came in?
Caller:         Well, yes, I keep them in the closet.
Operator:     Good. Go get them, and unplug your system
                    and pack it up just like it was when you got it.
                    Then take it back to the store you bought it from.
Caller:         Really? Is it that bad?
Operator:     Yes, I´m afraid it is.
Caller:         Well, all right then, I suppose. What do I tell them?
Operator:     Tell them you´re too damned stupid
                     to own a computer! 

Supporten borde ha fått löneförhöjning. Inte sparken.
Vilket tålamod!

(Ibland kan ovanstående passa in på mig.)

Tack för idag!

4 kommentarer:

  1. Det var jag som var "the caller." Så nu vet ni!

  2. Gunnel: Nähä, då! Möjligen om det hade gällt nya (osynliga?) dörrklockeknappar. ;o)

  3. Man tar sig för pannan. Tips: notalwaysright.com. Där finns fler dårar.

  4. Annapanna: Ja, denna var inte unik. Tyvärr! Den sista är inte ens född än. ;o)